Terms & Privacy Policy
1. How We Protect Your Privacy
This policy outlines how we collect, use, and protect your personal information. By accessing or using this website, you consent to the collection and use of your information as described below. We follow generally accepted standards to protect personal data during transmission and once received, but no method of transmission or storage online is completely secure.
2. Minors
We do not knowingly offer services or sell products to individuals under 18. If you are under 18, please use this website only with the consent of a parent or guardian, and do not submit personal information.
3. Relationship to Terms of Use
This Privacy Policy forms part of our broader Terms of Use, which govern your use of this website. Please refer to those terms for additional details about using our site.
4. Information We Collect
We may collect and process the following information:
- Automatically collected data: when you visit our site, we automatically gather data such as your IP address, browser type, operating system, referring website, pages visited, and the date and time of access.
- Cookies and tracking technologies: like most websites, we use cookies and similar technologies to personalize your experience, analyze traffic, and improve site performance. This includes Google Analytics and Snitcher, described in section 10. You can manage cookie preferences through your browser settings.
- Information you provide voluntarily: when you complete a contact form, book a call, subscribe to updates, or correspond with us, you may share personal details such as your name, email address, company, and any other information you choose to provide. You may choose not to share certain information, but that may limit access to specific features or services.
5. How We Use Your Information
We use the information we collect to:
- Operate and maintain our website and services
- Respond to your inquiries and requests, including scheduling calls
- Improve user experience and optimize site performance
- Send relevant updates, newsletters, or offers, only if you have opted in
- Fulfill legal obligations and enforce our Terms of Use
We do not sell or rent your personal information.
6. Lawful Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the UK, we will only process your personal data when we have a lawful basis to do so. These may include:
- Your consent, for newsletters or marketing communications
- Our legitimate interests, such as site improvement, analytics, and identifying the organizations visiting our site
- Contractual necessity, such as providing requested services
- Legal obligations, such as compliance with applicable laws
You can withdraw consent at any time by contacting us through our website.
7. When We May Share Your Information
We may share limited information in the following cases:
- With trusted service providers who support our website and operations (for example, form and CRM providers, scheduling tools, email delivery, hosting, and analytics), provided they maintain confidentiality and comply with data protection laws.
- As required by law or legal process.
- To protect our rights or safety, or that of others.
- In a business transfer or restructuring, where information may be transferred as part of that process.
8. International Data Transfers (GDPR)
If you are located outside the United States, please note that your information may be transferred to and processed in the United States or other countries where our servers or third-party providers operate. We take reasonable measures to ensure any such transfers comply with applicable data protection laws and that your data remains protected.
9. Your Rights Under GDPR (for EEA and UK Users)
You have the following rights under applicable data protection laws:
- Access: request a copy of your personal data.
- Rectification: correct any inaccurate or incomplete data.
- Erasure (the right to be forgotten): request deletion of your personal data.
- Restriction: request limits on how we use your data.
- Data portability: receive your data in a structured, commonly used format.
- Objection: object to data processing where we rely on legitimate interests.
To exercise these rights, please contact us through our website. We will respond within the timeframe required by law.
10. Cookies and Tracking Technologies
Cookies are small data files stored on your device when you visit our site. They help us understand visitor behavior and improve your experience. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some site functionality. We use Google Analytics 4, a web analytics service provided by Google LLC, to understand how visitors use our website. Google Analytics uses cookies and similar technologies to collect information such as pages visited, time on site, approximate location, device and browser type, and referring source. This data is aggregated and does not directly identify you. You can opt out by installing the Google Analytics opt-out browser add-on or by adjusting your cookie settings. We also use Snitcher, a business-to-business visitor identification service provided by Snitcher B.V. (Netherlands). Snitcher uses cookies and your IP address to identify the company or organization a visit originates from, together with pages viewed and time on site. It does not identify individual people. We use this information to understand which organizations are interested in our services and to follow up with relevant business contacts. Snitcher processes data under a data processing agreement with us and in line with GDPR. You can opt out of Snitcher tracking at any time through your browser's cookie settings or via Snitcher's opt-out page.
11. Spam and Unsolicited Contact
You may not use information obtained from this website to send unsolicited communications (spam). We prohibit the use of any user or company data for commercial contact without prior consent.
12. Email Communication and Autoresponders
We may send you email responses or updates. All marketing email communications include an unsubscribe link. If you experience any issues unsubscribing, please contact us directly.
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will appear on this page with the revised date. Continued use of the site after changes constitutes acceptance of the updated policy.
14. California Privacy Rights
If you are a California resident, you may request information about our disclosure of personal information to third parties for direct marketing purposes under California Civil Code Section 1798.83. To make such a request, please contact us through our website.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
VMax Group
media@vmaxgroupllc.com
800-455-3122
543 Woodcliff Heights Dr., Wildwood, MO 63011
vmaxgroupllc.com